Privacy Policy

At ZIRQASH, accessible through our online store, protecting the privacy and personal information of our customers is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or shop through our website.

1. Information We Collect

When you visit our store, place an order, or interact with our customer support, we may collect the following information:

• Personal Information: Name, phone number, and email address.

• Shipping Information: Delivery address, city, postal code, and other details required to fulfill your order.

• Order Information: Details of products purchased, order history, transaction details, and customer service inquiries.

• Website Information: Certain information about how you interact with our website, including cookies and basic browsing data.

2. How We Use Your Information

We use the information we collect for normal e-commerce operations, including:

• Processing, confirming, dispatching, and delivering your orders.

• Sharing necessary delivery information with our courier partners.

• Sending order confirmations, tracking information, and delivery updates through SMS, WhatsApp, email, or phone.

• Providing customer support and handling returns, exchanges, refunds, or warranty-related inquiries.

• Improving our website, products, services, and overall customer experience.

• Preventing fraudulent or unauthorized transactions and maintaining website security.

3. Information Sharing & Protection

• No Data Selling: We do not sell, trade, or rent your personal information to third parties.

• Courier Partners: Necessary shipping and contact information may be shared with authorized courier or logistics partners solely for fulfilling and delivering your orders.

• Service Providers: We may use trusted service providers that assist us with website operations, payments, communications, analytics, or other business functions, where necessary.

• Data Security: We use reasonable and standard security measures designed to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

4. Cookies & Website Experience

Our website may use cookies and similar technologies to improve your shopping experience, remember items in your cart, understand website traffic, and improve website functionality.

You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.

5. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction or updating of inaccurate information.

• Request deletion of your personal information, where legally applicable.

• Ask questions about how your information is collected and used.

To make a privacy-related request, you can contact the ZIRQASH customer support team using the contact details provided on our website.

6. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

7. Changes to This Privacy Policy

ZIRQASH may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements. Any updated version will be posted on this page with the revised effective date where appropriate.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact ZIRQASH Customer Support through the contact information available on our website.

Thank you for trusting ZIRQASH.